Healthcare operational continuity

Choose the operating scope that fits your organization.

ReadyQueue connects clinic flow, referrals, readiness, authorizations, follow-up, equipment, vendors, responsibilities, deadlines, reporting, and organizational knowledge.

For ophthalmology, optometry, surgery centers, specialty groups, and healthcare organizations.

30-DAY Evaluation

Evaluate ReadyQueue using real operations. An approved 30-day evaluation is configured around your actual locations, users, workflows, responsibilities, and immediate operating priorities. No credit card is required to begin.

Guided 30-day evaluation Configured around real work, ownership, deadlines, and operating data.

Independent and single-location healthcare organizations

Essential

A complete operational foundation for one location that needs clear ownership, deadlines, workflow visibility, and continuity.

$199 / month

Billed monthly after the evaluation

Annual billing includes two months at no additional cost.

Locations 1 location

Users Up to 5 users

Reporting Weekly summary

Patient operations

Referral tracking from receipt through closed-loop outcome
Missing-information, owner, next-action, and deadline control
Patient-contact attempts, scheduling, follow-up, and recall
Readiness and surgery checklist visibility
Authorization status and expiration visibility
Basic Clinic Flow for one location

Infrastructure and continuity

Equipment registry, service history, warranty, and downtime
Vendor contacts, documents, renewals, and obligations
Responsibilities, backup ownership, notes, and activity history
Alerts for overdue, blocked, and unassigned work
Standard spreadsheet import and CSV export
Basic Continuity Brief and guided onboarding

Request Guided Evaluation

Best for Growth

Guided 30-day evaluation Configured around real work, ownership, deadlines, and operating data.

Growing specialty groups and multi-location organizations

Professional

A cross-location operational command system for organizations that need advanced Clinic Flow, automation, exceptions, reporting, and continuity.

$399 / month

Billed monthly after the evaluation

Annual billing includes two months at no additional cost.

Locations Up to 5 locations

Users Up to 25 users

Reporting Weekly + monthly

Advanced patient operations

Everything in Essential
Full Clinic Flow with rooms, providers, handoffs, delays, blocks, and escalations
Cross-location referral, readiness, authorization, and outcome comparisons
Advanced imports, mapping, validation, duplicate review, and saved mappings
Secure email, fax, and ReadyQueue message outreach workflows
Automated reminders, response processing, delivery status, and escalation
Advanced authorization, denial, appeal, and surgery-readiness exceptions

Advanced infrastructure and intelligence

Mobile equipment scanning, inventory sessions, and duplicate matching
Equipment transfer, storage, utilization, disposition, and approval history
Cross-location equipment and vendor visibility
Primary and backup responsibility mapping
Weekly operations and monthly executive reporting
Location, trend, bottleneck, and exception intelligence
Full Continuity Brief, Management Transition Package, priority onboarding, and support

Request Guided Evaluation

Enterprise evaluation Scoped around hierarchy, migration, security, integrations, reporting, and implementation.

Networks, regional groups, consolidators, and surgery-center operators

Enterprise

A governed operating layer for organizations that require corporate visibility, local accountability, migration, custom scope, and implementation support.

Custom

Scoped agreement for hierarchy, migration, security, implementation, integrations, reporting, and support.

Locations Custom scale

Users Custom access

Reporting Corporate + regional

Enterprise operations

Everything in Professional
Corporate, regional, organization, and location workspaces
Network-wide Clinic Flow, referral, readiness, authorization, and outcome visibility
Cross-organization escalation, approvals, and exception structures
Acquisition and new-location operational onboarding
Network equipment, capital, transfer, storage, and replacement planning

Custom governance and implementation

Custom hierarchy, permissions, location scope, and reviewer structure
Custom migration, imports, reporting, and data-retention requirements
API, EHR, file-exchange, and vendor-integration planning
Security, privacy, business-associate, and implementation review
Dedicated implementation coordination, training, and support agreement
Contracted service levels and enterprise operating support

Discuss Enterprise

No per-physician fee

Essential and Professional are based on locations, users, reporting, automation, and operating scope.

Guided implementation

Begin with real workflows, responsibilities, deadlines, and operating priorities rather than an empty account.

Clinic Flow included

Essential includes one-location flow visibility. Professional adds advanced live coordination and cross-location oversight.

Enterprise remains custom

Networks require separately scoped hierarchy, migration, security, integrations, reporting, implementation, and support.

Plan comparison

What changes as your operating scope grows.

Feature	Essential	Professional	Enterprise
Locations	1	Up to 5	Custom
Users	Up to 5	Up to 25	Custom
Clinic Flow	Single-location	Advanced + cross-location	Network-wide
Referral operations	Core	Advanced automation	Network governance
Readiness and authorization	Core visibility	Advanced exceptions	Regional oversight
Equipment and vendors	Registry + service	Scanning + disposition + comparisons	Network capital governance
Reporting	Weekly	Weekly + monthly executive	Corporate + regional
Implementation	Guided	Priority guided	Dedicated custom
Integrations	Manual + files	Approved files + API planning	Custom integration program

Included across ReadyQueue

The operational foundation is consistent in every plan.

Practice and location boundaries
Role-based access and responsible-user history
Audit records for material operational changes
Human review for uncertain or sensitive outcomes
Secure external response patterns
Works alongside existing clinical, scheduling, billing, imaging, fax, email, and practice-management systems

Pricing questions

Understand how ReadyQueue is structured.

Does ReadyQueue replace the EHR?

No. ReadyQueue is the operational coordination and continuity layer around your clinical, scheduling, billing, imaging, fax, email, and practice-management systems.

Is ReadyQueue only for ophthalmology?

No. Ophthalmology is an important initial market, but ReadyQueue is designed for optometry, surgery centers, specialty groups, and broader healthcare operations.

What is included in Clinic Flow?

Clinic Flow coordinates patient stages, rooms, testing, providers, handoffs, wait time, delays, blocks, ownership, next actions, and escalations. Essential supports one-location flow visibility. Professional adds advanced live coordination and cross-location management.

What is included in the evaluation?

The evaluation is configured around an approved operational problem using your actual locations, users, responsibilities, workflows, deadlines, and priorities. No credit card is required to begin.

Why is Professional priced higher?

Professional supports more locations and users, advanced Clinic Flow, cross-location reporting, outreach automation, advanced import controls, equipment scanning and disposition, executive reporting, and full continuity tools.

How is Enterprise pricing determined?

Enterprise pricing depends on organizations, locations, users, hierarchy, migration, custom permissions, integrations, reporting, security review, training, service levels, and implementation requirements.

Is ReadyQueue priced per physician?

No. Essential and Professional are based on organizational scope, locations, users, reporting, automation, and workflow capacity.

Can ReadyQueue support international organizations?

Yes. ReadyQueue is being structured for multilingual public pages and international implementations. Data residency, contracts, privacy requirements, currency, billing, and integrations must be reviewed for each country and organization.

Is ReadyQueue HIPAA certified?

HIPAA does not provide a general software certification that automatically makes an organization compliant. ReadyQueue is designed for HIPAA-regulated workflows with access controls, tenant separation, audit history, secure communication patterns, and documented responsibility. Appropriate agreements, policies, training, configuration, and use remain necessary.

Begin with the workflow creating the greatest operational pressure.

Use the evaluation to organize a real Clinic Flow, referral, readiness, authorization, equipment, vendor, responsibility, or continuity workflow.

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