Clinic Flow
Patients, rooms, testing, providers, handoffs, delays, and blocks.
For Ophthalmology, Optometry, Surgery Centers and Healthcare Operations
When communication breaks down, operations slow down. ReadyQueue keeps responsibility, follow-through, and continuity moving.
ReadyQueue gives staff, managers, and leaders one shared view of what needs attention, who owns the next action, what is waiting, and what could affect patients or the organization.
Critical work is still passed through hallway conversations, inboxes, sticky notes, spreadsheets, and individual memory. When a person is absent, a vendor is delayed, or a handoff is missed, the organization loses time, visibility, and control.
ReadyQueue connects communication, responsibilities, deadlines, follow-up, equipment, vendors, referrals, readiness, and operational history so work continues even when people, locations, or circumstances change.
Works alongside your EHR and existing systems
Encrypted platform with controlled access
Built to support HIPAA-compliant workflows
What needs attention now
Live
08
Waiting
04
Delayed
03
Blocked
Patient waiting for provider
Room 3 · 18 minutes
Surgical clearance incomplete
Main location · Due today
OCT service issue
North location · Testing affected
See the risk
Know what is incomplete, blocked, delayed, overdue, or approaching a deadline.
Know the owner
Give every important item a responsible owner, backup, next step, and due time.
Keep work moving
Coordinate patients, rooms, providers, referrals, equipment, and outside dependencies.
Keep the knowledge
Preserve decisions, procedures, responsibilities, relationships, and history.
One Clear Operating View
Turn scattered communication into accountable, continuous operations.
ReadyQueue connects the communication and follow-through surrounding patient care without replacing your EHR or current applications. Staff see the next action. Managers see delays, ownership, and risk. Leaders preserve the operational history needed to keep the organization moving through turnover, absences, vendor delays, and change.
The knowledge that runs your organization should belong to the organization—not to one spreadsheet, inbox, whiteboard, or employee.
What ReadyQueue Connects
One platform for communication, responsibility, and continuity around care.
Patient Operations
Referrals, readiness, authorizations, surgery, follow-up, and recall.
Practice Infrastructure
Equipment, service, vendors, contracts, documents, and deadlines.
Continuity
Responsibilities, backups, procedures, decisions, transitions, and knowledge.
Works Alongside Your Existing Systems
Keep your EHR. Connect the communication and follow-through it was not built to manage.
ReadyQueue works beside your existing systems. Begin with staff updates, secure uploads, spreadsheets, fax, email, and structured workflows, then expand through approved file exchange, APIs, and vendor integrations as your organization is ready.
Your existing systems
- Clinical documentation
- Orders and test results
- Scheduling
- Billing and claims
ReadyQueue
- What needs attention next
- Who owns each responsibility
- What is missing, blocked, delayed, or overdue
- What the organization must retain
Built for Healthcare Operations
Designed for specialties, surgery centers, and multi-location organizations.
Ophthalmology
Referrals, imaging, dilation, surgery readiness, authorization, equipment, and multi-location coordination.
Optometry and Optical
Pre-testing, exam flow, referrals, follow-up, equipment, optical handoffs, and continuity.
Surgery Centers
Registration, pre-op, readiness, procedure flow, recovery, discharge, and operational exceptions.
Specialty Healthcare
Configurable workflows, shared ownership, location visibility, deadlines, reporting, and oversight.
Security and Privacy
Protected by design. Clear enough to see before you sign in.
ReadyQueue is designed with encrypted connections, controlled user access, practice and location boundaries, audit history, protected document handling, and human review for sensitive actions. The platform is built to support HIPAA-compliant workflows and to keep patient, staff, and organizational information protected.
ReadyQueue supports HIPAA-compliant operations. Each customer remains responsible for its own policies, workforce practices, device security, and permitted use of protected health information.
Encrypted Connections
Information is protected in transit through secure, encrypted connections.
Controlled Access
Role, practice, and location permissions limit who can view or act on information.
Protected Workflows
Sensitive documents, communications, and actions follow controlled handling rules.
Accountability
Audit history, ownership, review, and activity records help preserve responsibility.
20+ years
Working alongside healthcare practices and specialty organizations.
Built From Real Healthcare Operations
We saw the operational pressure before we built the software.
For more than 20 years, we have worked alongside healthcare organizations—especially ophthalmology, optometry, and surgery centers—supporting equipment, vendors, referrals, and daily operations.
ReadyQueue was built so operational knowledge stays with the organization when people, vendors, locations, or circumstances change.
Human Judgment Where It Matters
ReadyQueue assists, flags, summarizes, recommends, and routes work.
Important outcomes remain reviewable and controlled by qualified people. ReadyQueue does not replace clinical judgment, approval authority, or accountable decision-making.
Stop losing time, responsibility, and operational knowledge between systems and people.
Start with the communication gap or workflow creating the greatest pressure today, then expand ReadyQueue across locations, teams, and operational responsibilities.
Approved Essential and Professional organizations can begin with a 30-day free trial.