Built for Ophthalmology and Healthcare Operations

Every ophthalmology and healthcare practice has software for treating patients. Almost none have software for running the practice.

ReadyQueue connects referrals, equipment, vendors, responsibilities, documents, deadlines, risks, and organizational knowledge so owners and managers can see what requires attention before it becomes an operational failure.

Know what is at risk. Know who owns it. Know what must happen next.
Works alongside your EHR Built from healthcare operations experience Single and multi-location practices
ReadyQueue
Operations Command Center
Organization-wide visibility
What Needs Attention
Live Queue
Referrals
14
Action
Missing records, outreach, scheduling, or closure.
Readiness
09
At Risk
Clearances, testing, documents, or approvals.
Equipment
07
Attention
Service, calibration, downtime, or vendor follow-up.
Deadlines
05
Due Soon
Renewals, next actions, reviews, and follow-up.
Priority items Due
Surgical clearance incomplete
Main location · Readiness
Today
Referral records missing
Referral coordinator
2 hrs
Slit-lamp service overdue
North location · Vendor service
Tomorrow

The business of running the practice is still scattered.

Practices invest heavily in clinical, scheduling, and billing systems. But critical operational work remains spread across spreadsheets, paper files, shared drives, email chains, vendor conversations, and individual memory.

ReadyQueue brings that work into one connected operational system.

The knowledge that runs your practice should belong to the practice—not to one spreadsheet, inbox, filing cabinet, or employee.
ReadyQueue answers the questions managers ask every day.

Leaders can quickly see:

  • What is incomplete, blocked, overdue, or approaching a deadline?
  • Who owns the next action and who is the backup?
  • Which referrals, equipment, vendors, or documents require attention?
  • What knowledge should remain with the organization?

Small breakdowns can create expensive consequences.

ReadyQueue helps practices identify problems while there is still time to act.

01

A referral stalls

Missing records or delayed contact can prevent a referral from becoming a scheduled patient.

Lost opportunity and delayed care
02

A procedure is not ready

Missing clearance, testing, documents, or authorization can create delays.

Disrupted schedules and lost time
03

Equipment becomes unavailable

Missed service or vendor follow-up can take critical equipment out of operation.

Downtime and patient disruption
04

An experienced manager leaves

Responsibilities, vendor relationships, procedures, and working knowledge may leave too.

Lost organizational memory
ReadyQueue
One connected operational system
Patient Operations
Equipment and Service
Vendors and Documents
Responsibilities and Ownership
Deadlines and Risk
Decisions and Knowledge

Turn operational information into accountable work.

ReadyQueue applies one consistent system across referrals, equipment, vendors, documents, responsibilities, and continuity.

  • Every important item has an accountable owner.
  • Every open item has a next expected action.
  • Every deadline can be monitored and escalated.
  • Every completed item retains its outcome and history.
Ophthalmology office manager using ReadyQueue near ophthalmic equipment
20+ years Working alongside healthcare practices, especially ophthalmology organizations.

We saw the problem before we built the software.

For more than 20 years, we have worked alongside healthcare practices—especially ophthalmology organizations—supporting equipment, vendors, referrals, and daily operations.

ReadyQueue was built so that responsibilities, decisions, procedures, and operational knowledge stay with the practice when employees change.

The knowledge that runs your practice should belong to the practice.

ReadyQueue manages what the EHR leaves behind.

ReadyQueue works alongside your clinical, scheduling, billing, and practice-management systems.

Your Existing Systems

Treating and billing for patients

Continue using your current systems for the medical record, scheduling, and billing.

  • Clinical documentation
  • Orders and test results
  • Appointment scheduling
  • Claims and billing
ReadyQueue

Running the healthcare organization

ReadyQueue connects the operational work, people, infrastructure, deadlines, and knowledge surrounding patient care.

  • What requires attention next
  • Who owns each responsibility
  • What is missing, blocked, or overdue
  • What the organization must retain

Prevent the next operational breakdown before it reaches the patient.

Start with the workflow creating the greatest risk today, then expand ReadyQueue as your organization grows.

Approved Essential and Professional organizations can begin with a 30-day free trial.